Privacy Commitment
At Knave & Kitchen, we are deeply committed to safeguarding the personal information and privacy of all members, guests, and visitors across our speakeasy restaurant and offline poker lounge operations. Our secret Brisbane venue combines elevated cocktail gastronomy with a hidden card room featuring leather poker tables, velvet card lounge seating, and curated chip stack experiences. Protecting your data is as critical to us as preserving the discretion of our offline poker lounge, private card room protocols, and members-only felt poker tables.
We design every process, from reservation handling to card lounge entry validation, to minimise data exposure, restrict access to authorised personnel only, and uphold the discretion expected of an underground speakeasy and offline poker lounge in Australia.
What Information We Collect
We collect only the essential details needed to provide a seamless dining and card room experience. This may include:
- Contact information such as your name, email address, and phone number for coordinating secret entry and confirming bookings.
- Reservation details for restaurant seating, lounge booths, leather poker tables, and offline poker room sessions, including preferred time, group size, and any specific access requirements.
- Guest preferences you choose to share, such as dietary needs, seating style, preferred chip point formats, and interest in specific card lounge formats or felt poker table arrangements.
- Basic technical details related to your visit to our website, such as anonymised session identifiers and security-related logs used to protect restricted members-only content.
Where reasonable and practical, you may engage with Knave & Kitchen anonymously or using a pseudonym for general website browsing, but identifiable details are typically required to secure reservations or confirm access to our hidden card room and offline poker lounge experiences.
How Your Data Is Used
Information provided to Knave & Kitchen is used exclusively for managing reservations, coordinating entry to our hidden card lounge, inviting guests to chip stack events, and supporting ongoing guest communications. Specifically, we may use your personal information to:
- Confirm and manage bookings for speakeasy dining, cocktail pairings, leather poker table seating, and private offline card room sessions.
- Arrange and validate access credentials for the offline poker lounge, including guest lists, discreet door entry checks, and felt poker table allocations.
- Send operational messages relating to your visit, such as confirmation emails, timing adjustments, access notes, or special instructions for the card lounge or restaurant floor.
- Inform you, where permitted, about upcoming offline poker lounge experiences, chip point showcase nights, and curated culinary events at the venue.
- Support security, audit, and venue safety obligations, including monitoring patterns of access to the card room environment and members-only corridors.
We do not use your personal information for unrelated purposes without your consent, and we never repurpose guest data for online gambling, remote iGaming platforms, or external marketing unrelated to Knave & Kitchen's physical venue.
Cookies & Tracking Technologies
Our website uses minimal anonymised cookies exclusively for security, basic session management, and ensuring access to members-only content. No invasive tracking is implemented. In particular, cookies are used to:
- Maintain secure sessions while you browse reservation forms, entry request pages, or private offline poker lounge information.
- Protect against suspicious access to restricted card room details or members-only offline poker lounge guidelines.
- Remember high-level preferences, such as preferred language or region, to streamline your experience across the site.
We do not deploy cookies or tracking scripts for behavioural advertising, cross-site profiling, or third-party marketing campaigns. You may configure your browser to reject or delete cookies, though this may limit functionality for booking, requesting secret entry, or viewing private card lounge content.
For more information about how we use cookies alongside this Privacy Policy, you may also review our dedicated Cookie Policy page, accessible via the footer or directly at the Cookie Policy route.
Third-Party Service Providers
Select partners assist Knave & Kitchen with protected card room entry systems, discreet door access, booking management, and secure communication channels. These providers are carefully chosen to align with the discreet character of our offline poker lounge and are contractually required to maintain confidentiality and respect your privacy at all times.
Where we engage a third-party service provider, we limit the personal information shared to what is strictly necessary to deliver the requested service, such as:
- Reservation platforms managing speakeasy dining times, leather poker table seating arrangements, and card lounge booth allocation.
- Secure communication tools used to send reservation confirmations, offline poker lounge access notes, or chip point event announcements.
- Identity and access control systems that help manage who is permitted to enter the hidden card room and offline poker lounge areas.
All such providers must handle personal information in accordance with Australian privacy requirements and with the elevated discretion expected of a private card lounge and underground speakeasy in Brisbane.
Data Storage & Security
All personal data collected by Knave & Kitchen is securely stored on encrypted servers within Australia. We implement strict safeguards to protect sensitive information related to reservations or chip-based lounge access, including:
- Encryption in transit and at rest for reservation records, card lounge access logs, and members-only offline poker lounge contact profiles.
- Role-based access controls, ensuring that only authorised team members involved in hospitality operations or card room supervision can view relevant information.
- Secure authentication procedures for systems hosting leather poker table rosters, token chip set allocations, and guest preferences.
- Regular review of access rights and monitoring of system activity to detect potential misuse or unauthorised access.
While no method of transmission or storage is entirely risk-free, our technical and organisational measures are designed to align with the sensitive and discreet nature of an underground speakeasy and offline poker lounge, prioritising confidentiality for every guest.
Sharing of Information
Knave & Kitchen never shares your personal information with external marketers, advertisers, or any third parties, except strictly as necessary for essential services related to the speakeasy and offline poker room described above. We do not sell, rent, or trade guest lists involving restaurant patrons, card lounge members, or offline poker lounge visitors.
We may disclose limited information in the following circumstances:
- To trusted third-party providers that support reservations, secure communications, or access control for our offline poker lounge and card room operations.
- Where disclosure is required or authorised by law, regulation, or lawful request from an Australian regulatory or law enforcement authority.
- To protect the safety, rights, or property of Knave & Kitchen, our staff, our guests, or the integrity of our card room, leather poker tables, and associated hospitality services.
Any sharing of personal data remains firmly aligned with offline, land-based operations of Knave & Kitchen in Brisbane and does not extend to online play or remote digital card platforms.
Access & Amendments
You have the right to access, update, or correct your personal information at any time, subject to certain legal exceptions. This includes contact details held for speakeasy reservations, offline poker lounge access records, and any documented guest preferences for card room experiences or culinary pairings.
To request access or amendments, you can:
- Submit a secure request through our Contact Us page, addressed to the Knave & Kitchen privacy officer.
- Write directly to our privacy officer at Knave & Kitchen, Brisbane, providing sufficient details to identify your records and your relationship with the venue.
We may need to verify your identity before granting access or actioning corrections, particularly when the request relates to restricted card lounge records, offline poker room guest lists, or other sensitive venue access information.
Data Retention
Information is retained only as long as necessary for reservation history, membership validation, or legal compliance under Australian law. This may include:
- Reservation logs for the speakeasy dining room, cocktail bar, and leather poker table seating.
- Offline poker lounge access records and card room attendance history, stored only as long as required to maintain venue security, membership integrity, and lawful audit obligations.
- Communication records related to entry requests, chip stack event invitations, or hospitality feedback, retained for a reasonable period to respond and improve guest experience.
When personal information is no longer required for these purposes, and when it is not needed to satisfy legal or regulatory requirements, we take steps to securely de-identify or destroy the data.
Minors & Age Restrictions
No person under 18 years of age may access the card lounge or participate in associated offline poker events. Our hidden card room, leather poker tables, and offline poker lounge experiences are curated exclusively for adult guests in accordance with Australian requirements.
We do not knowingly collect personal information from minors in connection with our card room or speakeasy operations. If we become aware that information has been collected from a person under 18 in the context of offline poker lounge access, we will take reasonable steps to remove that information and, where appropriate, restrict any associated access.
Families and guests seeking information about dining experiences that may be suitable for younger visitors should contact the venue directly via the Contact Us page so we can provide guidance consistent with our age policies.
Changes to This Policy
Updates to our privacy practices will be posted on this page and dated for your reference. Please review this statement periodically for the most current standards governing personal information at Knave & Kitchen, including data linked to restaurant reservations, offline poker lounge access, card room guest lists, and chip point event invitations.
Where changes are material, we may also provide additional notice via email, onsite signage at the Brisbane venue, or a clear banner on the website, to ensure that guests of our speakeasy restaurant and offline poker lounge are aware of the updated practices.
Contacting Us
For privacy requests, data access, or questions regarding this policy, reach out via our secure contact form or write to our privacy officer at Knave & Kitchen, Brisbane.
To contact us about privacy matters:
- Use the secure enquiry form available on our Contact Us page, selecting the option related to privacy or data questions.
- Address written correspondence to the Privacy Officer, Knave & Kitchen, Brisbane, Australia, clearly stating your request and preferred contact details.
When you contact us, please avoid including unnecessary sensitive details. Our team will respond with guidance on how to safely verify your identity and, where required, confirm your connection with our speakeasy restaurant, hidden card room, or offline poker lounge events before providing specific information.